Our Most Asked Questions

Our dedicated car detailers prioritize the well-being of our customers by implementing stringent measures to combat the spread of germs and viruses.

At AZ Auto Detailing, to ensure a clean and hygienic environment, our specialists adhere to a strict set of guidelines. During every visit, our team wears gloves. Additionally, we diligently disinfect our equipment between each job to maintain a sanitary workspace. We prioritize the well-being of our employees and customers by encouraging team members to stay home if they are feeling unwell. Rest assured that we take every precaution necessary to create a safe and secure environment for all.

If you have any specific requests or would like us to take additional measures to meet your needs, please don't hesitate to reach out to us directly at (480) 634-3072. We are committed to providing the highest level of service and ensuring your satisfaction. Our team at AZ Auto Detailing is here to address any concerns or inquiries you may have.

With over 300 days of sunshine per year in Arizona it is not usually an issue, but in the event of rain, our car detailing services may be affected. Rain can interfere with certain aspects of the detailing process, particularly exterior cleaning and drying. We prioritize the quality of our work and want to ensure the best results for your vehicle.

If it's raining on the day of your scheduled appointment, we will reach out to you to discuss the available options or bring to our location in Scottsdale. We may need to reschedule the appointment for a more suitable time when the weather conditions are optimal if it is for a mobile detail service. Our goal is to provide exceptional service and achieve the desired outcomes for your car.

Rest assured that we are flexible and understanding when it comes to unexpected weather conditions. Your satisfaction is our priority, and we will work with you to find a suitable alternative if necessary. Please feel free to contact us at (480) 634-3072 if you have any questions or concerns regarding your appointment and the weather.

We proudly offer our car detailing services in a wide service area that includes Scottsdale, Paradise Valley, Fountain Hills, Cave Creek, Carefree, Arcadia, and Phoenix, Arizona. Whether you reside in one of these communities or any nearby neighborhood, we are here to serve you.

Our commitment to providing convenient and reliable service means that we bring our expertise and equipment directly to your location or come to our brick and mortar location in North Scottsdale. Whether you need car detailing at your home, office, or our facility within our service area, we are just a phone call away.

If you have any questions about our service area or would like to inquire about a specific location, please don't hesitate to reach out to us at (480) 634-3072. Our friendly team is ready to assist you and schedule your car detailing appointment at a time and place that suits your convenience.

We've got you covered! Whether you prefer the convenience of getting your vehicle detailed at your home, office, or apartment, or if you'd like to visit our physical location, we have the flexibility to accommodate your needs. Our mobile detailing service only requires access to electricity and water. Alternatively, you can take advantage of our complimentary pickup and drop-off service when you bring your vehicle to our physical location.

If you don't have access to water or electricity, don't worry, we have convenient solutions for you. Give us a call at (480) 634-3072 and schedule an appointment at our shop. You have various options for dropping off your car: bring a friend who can give you a ride home while we clean your car, use a ride-sharing service like Uber or Lyft, or take advantage of our free pickup and drop off service. Rest assured, living in a place without access to water and electricity is not a problem when you choose our services. We are here to assist you!

Our interior detailing service includes a range of meticulous tasks to ensure your vehicle's interior is thoroughly cleaned and refreshed. We begin by performing a comprehensive wipe down, carefully removing dust, dirt, and grime from all surfaces. The interior is then subjected to a thorough double vacuuming, leaving no corner untouched. We pay special attention to the windows, ensuring they are cleaned to a pristine shine. Our team also takes care of cleaning and protecting plastic surfaces, rejuvenating their appearance. Upholstery receives a deep cleaning and extraction treatment to remove any embedded dirt or stains, while leather surfaces are treated with premium products to maintain their softness and luster. We address minor pet hair and carpet stains, employing specialized techniques for their removal. Additionally, floor mats are meticulously cleaned and the trunk is detailed to leave no trace of dirt behind.

Our exterior detailing service is designed to give your vehicle a thorough and meticulous cleaning, enhancing its appearance and protection. We begin with a professional hand wash, ensuring every inch of your vehicle is cleaned to perfection. To achieve a smooth and contaminant-free surface, we employ a clay bar treatment that effectively removes embedded particles. Stubborn bugs and tar are carefully eliminated, restoring the cleanliness of your vehicle's exterior. Our team pays attention to detail by meticulously cleaning the rim faces and tires, leaving them looking sharp. We also apply a tire dressing to give them a polished and sleek appearance. All exterior plastic surfaces are treated to restore their shine and protect them from the elements. Wheel wells are cleaned to remove dirt and grime buildup, enhancing the overall cleanliness of your vehicle. Minor sap removal is included in our service to ensure a spotless finish. To provide long-lasting protection, we apply a ceramic spray coating that offers three months of protection, acting as a shield against environmental factors. Finally, any noticeable imperfections are addressed with a touch-up spot polish, ensuring a flawless and radiant finish.

We do not offer refunds or cancellations due to limited availability. However, we understand that unexpected circumstances may arise, and we are willing to work with you to reschedule your appointment to a more convenient time. To accommodate your needs, we kindly request that you notify us at least 48 hours in advance of your scheduled appointment. This allows us to adjust our schedule accordingly and provide you with the best service possible. Your satisfaction is important to us, and we strive to ensure a positive experience for all our valued customers.

There is no rescheduling fee and please contact us at least 48 hours before your scheduled appointment. We understand that plans can change, and we are happy to accommodate your request to reschedule without any additional charges. Simply reach out to us within the specified time frame, and we will work together to find a new appointment that suits your needs. Your satisfaction is our priority, and we aim to provide flexibility and convenience for our valued customers.

There is no specific guideline or recommended percentage for tipping. We believe in the value of personal discretion, allowing you to determine an amount that aligns with your satisfaction and appreciation. Our detailers genuinely appreciate any gesture of gratitude you choose to extend..

While it's rare for dissatisfaction to occur, we're here to assist you in any way possible. If you have any questions or concerns, please don't hesitate to reach out to us, and we'll work towards resolving the issue to ensure your satisfaction. We prioritize your satisfaction above all else. If for any reason you're not completely satisfied with the outcome, we are committed to addressing your concerns and working with you to find a solution that meets your expectations. Your happiness and confidence in our services are of utmost importance to us.

Yes, we have the necessary licenses, bonds, and insurance.

Absolutely! Rest assured, we take your trust seriously. Our team of detailers undergoes comprehensive background checks at both the federal and state levels, ensuring that only the most qualified and trustworthy individuals join our ranks. Additionally, we're proud to say that our dedication to providing top-notch service has resulted in numerous 5-star reviews and satisfied customers. We strive to vet the best detailers with over 20 years of experience and deliver exceptional experiences while maintaining the highest standards of professionalism and integrity.

Our prices reflect the quality and value we provide to our customers. While we strive to offer competitive rates for our exceptional services, we do not engage in price negotiations. We take pride in being recognized as one of the best in the industry, and our limited availability schedule speaks to the satisfaction of our clients. When you invest in our services, you can trust that your money is well spent on achieving the highest standards of excellence and ensuring your vehicle looks its best.

We gladly accept payment in cash as well as all major credit and debit cards.

We are available during the following hours: Monday to Sunday, from 7 am to 7 pm.